PRIVACY POLICY
Last Updated: October 27, 2025
This Privacy Policy describes how Xensis S.A. (“Xensis”, “we”, “our”) collects, uses, and protects the personal information of users (“you” or the “User”) when using the video game Fulgencio (the “Game”) and related services (the “Services”).
By accessing or using the Game, you agree to this Privacy Policy. If you do not agree, do not use the Game.
1. Information We Collect
Xensis may collect the following types of information:
1.1 Information provided by the user: name, email address, age, or other optional details when creating an account or contacting support.
1.2 Automatic information: technical data sent from your device, such as:
Device identifier, model, operating system, and version.
IP address, language, time zone, and country.
Usage data (levels played, progress, session duration, errors, or crashes).
1.3 Third-party information: if you link your account with external services (e.g., Google Play Games, Facebook, or Apple), we may receive basic profile information according to the permissions granted by those services.
1.4 Advertising and analytics: we use third-party tools (such as Google Analytics, Firebase, AdMob, or Unity Analytics) to collect statistical information about Game usage, display personalized ads, and improve user experience.
2. Purpose of Processing
We use the collected information to:
Operate, maintain, and improve the Game and Services.
Analyze player behavior and optimize gameplay.
Display personalized or non-personalized ads.
Manage in-game purchases (IAP) and validate transactions.
Detect, prevent, and respond to fraud, abuse, or violations.
Send notifications related to gameplay or technical support.
3. Legal Basis for Processing
We process information under the following legal bases:
Performance of a contract: to enable the use of the Game and its features.
Consent: when the user agrees to data use for advertising or analytics.
Legitimate interest: to improve performance, security, and stability of the Game.
Legal compliance: when we are required to retain or share data due to legal obligations.
4. Information Sharing
We may share information with:
Technology providers (Firebase, Google, Unity, Amazon, etc.) for hosting, analytics, or notifications.
Distribution platforms (Google Play, App Store) for download and payment processing.
Legal authorities, if required by law or to protect our rights.
We never sell users’ personal information.
5. Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this Policy or while your account remains active. After that, the data is deleted or anonymized.
6. Security
We implement reasonable technical and organizational measures to protect personal information from loss, theft, unauthorized access, disclosure, or destruction. However, no system is completely secure, and you acknowledge this inherent risk.
7. User Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for data processing.
Request a copy of the collected information.
Object to processing for marketing purposes.
You can exercise these rights by writing to info@xensis.com.ar. We may request identity verification before processing your request.
8. Children
The Game does not knowingly collect personal information from children under 13 years old (or the minimum age required in your country) without verifiable parental or guardian consent. If you believe a child has provided information without consent, please contact us and we will delete it immediately.
9. International Transfers
Xensis may store or process information on servers located outside your country of residence. We take measures to ensure that data is protected in accordance with applicable data protection laws.
10. Links to Third-Party Sites or Services
The Game may contain links to third-party websites or services. Xensis is not responsible for their privacy practices or content.
11. Changes to This Policy
We may modify this Privacy Policy at any time. Updates will be published on the official website or within the Game. Continued use of the Game after such changes constitutes acceptance of the updated version.
12. Contact
If you have questions or concerns about this Privacy Policy, you can contact us at:
Xensis S.A. – Azcuénaga 1721, 8th Floor, Apt. A – 1128, Buenos Aires, Argentina.
Email: info@xensis.com.ar
Website: xensis.com.ar / xensis.games
© 2025 Xensis S.A. All rights reserved.